Privacy Policy | Madia Mbote

1. Introduction

Madia Mbote is committed to protecting the privacy of its users. This policy explains how we collect, use and protect your personal data.

2. Data Collected

We collect the following types of data:

Data provided directly:

First and last name
Email address
Phone number
Published reviews and comments

Data collected automatically:

IP address
Browser and device type
Pages visited and visit duration
Location data (with your consent)

3. Use of Data

Your data is used to:

Manage your account and preferences
Process your reservations
Publish your reviews and comments
Improve our services
Send you communications (with your agreement)
Ensure platform security

4. Data Sharing

We do not sell your personal data. We may share your information with:

Restaurants (for reservations)
Our technical providers (hosting, payment)
Legal authorities (if required by law)

5. Cookies

We use cookies to improve your experience. You can manage your cookie preferences in your browser settings.

Types of cookies used:

Essential: necessary for site operation
Analytics: to understand site usage
Preferences: to remember your choices (language, etc.)

6. Your Rights

You have the following rights:

Access: obtain a copy of your data
Rectification: correct inaccurate data
Erasure: request deletion of your data
Objection: refuse certain processing
Portability: receive your data in a standard format

To exercise these rights, contact us at privacy@madia-mbote.cd

7. Security

We implement appropriate security measures to protect your data against unauthorized access, modification or destruction.

8. Data Retention

Your data is retained as long as necessary to provide our services or comply with our legal obligations. You can request deletion of your account at any time.

9. Contact

For any questions regarding this policy, contact our Data Protection Officer at privacy@madia-mbote.cd